1) We accept return if there is some manufacturing defects or breakage during shipping of products.

2) To initiate the return, send us the pictures clearly showing the defect/breakage through e-mail connect@sparkliv.in or through WhatsApp at +91-7897895888 within 24 hours after you have received the product.

3) As soon as your refund request has been raised with us, our product team will examine the damage. Subsequently, we will arrange for a free pick up from the same address to which the product was shipped. Just pack the product in the
carton/packet, in which it was shipped and hand it over to the pick-up person.
Please ensure that the product is unused, and all the tags and invoices (if any) are intact at the time of return.

4) Once the product reaches our workshop, we will inspect the product and once our team confirms that the product received is in an acceptable condition, as dispatched
from our warehouse, we will either replace your product or refund your money. We will also refund the shipping charges (if applicable) when you return the product.

5) If you choose to get the money refund, we will refund the money to your original payment method.